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Terms and Conditions for Laser Tag Moors Valley

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Welcome to Laser Tag Moors Valley!

 

We are excited to host your woodland laser tag adventure. Please review the following terms and conditions carefully before making your booking.

 

1. Minimum Age Requirement

  • Participants must be at least 8 years old to take part in our laser tag activities. Unfortunately, participants under 8 years old will not be allowed to join the activity, and no refunds will be issued in such cases.

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2. Booking and Fees

  • A 7% booking fee will be added to your booking. This fee is charged by our online booking system provider, Fareharbor.

  • To reserve your desired date and time, a deposit is required at the time of booking. The deposit will be deducted from the total cost of the booking.

  • Full payment is required at least 7 days prior to your booking. If full payment is not received by this date, your booking will be cancelled, and the deposit will not be refunded.

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3. Meeting Point and Arrival

  • The meeting point is marked by a large green sign to the left of the GoApe reception desk.

  • All participants are required to meet their instructor 15 minutes prior to their scheduled activity start time. This ensures sufficient time for safety briefings and preparations.

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4. Equipment Use

  • Misuse of the laser tag guns or headbands will result in the participant being required to replace the damaged equipment. Participants are expected to follow all instructions carefully and use the equipment responsibly.

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5. Behavior and Conduct

  • Violence or abuse of any kind towards fellow participants, instructors, or staff members will not be tolerated. Any participant engaging in inappropriate behavior will be immediately removed from the activity without a refund.

 

6. Medication and Health

  • Participants must bring any necessary medication (e.g., for allergies, asthma, etc.) with them. Laser Tag Moors Valley is not responsible for ensuring that medication is available during the activity.

  • If a participant has any medical condition that may affect their participation, please inform us in advance.

 

7. Water Bottles

  • Water bottles are required for all participants. Staying hydrated is important, and it is the responsibility of the participant to bring their own water.

 

8. Cancellation Policy

  • Cancellations by us: In the rare event that we need to cancel your booking, you will receive a full refund.

  • Cancellations by you:

    • 30 days or more before the activity: Full refund (minus the booking fee).

    • 29-14 days before the activity: 50% refund or an activity voucher for the amount paid, valid for future use.

    • 13-2 days before the activity: Activity voucher for the amount paid, valid for future use.

    • 48 hours or less before the activity: No refund.

 

9. Parental Supervision

  • Parents or guardians are required to walk the group up to the activity site and remain at the site to supervise participants throughout the activity. This ensures that the group is properly cared for and safe.

 

10. Liability

  • Laser Tag Moors Valley takes all necessary precautions to ensure a safe and enjoyable experience for all participants. However, participants engage in the activity at their own risk.

  • By booking with us, you agree that Laser Tag Moors Valley will not be held liable for any personal injury or damage that occurs during the activity, except in cases of negligence on our part.

 

By booking and/or participating in a laser tag session provided by laser tag moors valley, you confirm that you agree to these terms and conditions. If you have any questions, please feel free to contact us before confirming your reservation.

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We look forward to providing you with an exciting and memorable woodland laser tag experience at Laser Tag Moors Valley!

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